At Tourism IQ, we believe that successful tourism businesses generally have
- A good product
- Great customer focussed staff
- Well thought out systems and procedures
- A caring approach to the natural environment and the local community.
While our natural environment is a key 'draw card' for visitors, it is also important that we deliver a total visitor experience package to those travelling around the country. What contributes to a visitor’s wonderful experience with your operation varies from person to person although there are many common elements. Visitors love to feel special at all the touch points they have with your business. They will value an authentic experience and will feel good when they find out that the operator they have chosen cares for both people and place.
So let us offer you some support services that can help ensure you and your staff deliver a wonderful visitor experience to your customers. They will market your product at no extra cost. There is no alternative to meeting or succeeding your customer’s expectations, if you want to grow your business.