Additional Support Services
A couple of people that are feeding a lamb

Bespoke Support Services

Pre Covid we provided a "one stop shop" support package for tourism businesses which included additional areas to those we are focussing on today. We continue to offer these bespoke support services

Supporting operators setting up a new tourism business
Preparing for external audits and assessments such as Qualmark, OutdoorsMark, etc.
Mentoring accommodation businesses such as Lodges, Farm stays, Motels and B&Bs
Reviewing Health and Safety Plans and Systems
Linking you with other tourism providers in areas we may not have the level of expertise you require, such as website design, social media, Human Resources, Agri Tourism, Finance and Legal, Insurance (including Liability) and Business Planning

What we can offer

Free Consultation

A free initial consultation to establish which areas you need some support in.

Finding the right skills

Depending on the level of support you require, we can either help you ourselves or put you in touch with those who have the required skills and knowledge you need

Starting out new

If you are starting a tourism business, we may well be able to offer the support you need across a wide range of areas
Free Initial Consultation

Looking for some help?
Do contact us for a free initial consultation and to see if we can meet your needs.

Why choose Tourism IQ to help you with those bespoke requirements you may have?

  • We have set up and run our own country lodge.
  • We both were Tourism New Zealand Qualmark Business advisors and assessors
  • Check out the tourism work experiences we have been involved in over the last 22 years.

Based on our experiences in setting up a charter vessel, opening our own country lodge and evaluating all aspects of over 100’s of tourism businesses in our role as Tourism NZ Qualmark assessors, our experiences may well help you in areas beyond our four core focuses (These areas are Customer Service training, Guide training and Interpretation Plan development, A Bespoke Mystery Shop programme and support developing Sustainability Initiatives.)

We have set up and run our own country lodge on 5 hectares and have had to work thorough the 101 tasks such a project involves. Website development, marketing, establishing relationships with agents, booking systems, Health and Safety, financial systems, staff contracts, social media…. we have dealt with many of the tasks and challenges you may be facing at present.

With each of us having been Tourism New Zealand Qualmark Business advisors and assessors for over 12 years, we have evaluated in detail how accommodation, attraction and activity providers operate and identified those systems, policies and procedures that have proven successful. We can draw on this knowledge to help you.

Check out the tourism experiences we both have had over the last 22 plus years. These have given us a real understanding of just what is required to run a successful tourism business.

Our Process for supporting tourism businesses

We provide a first up free consultation to ensure we can meet your needs
Together we develop a plan covering content, time frame, costs, and desired outcomes
We then implement this plan
We provide regular updates and offer fine tuning opportunities
On completion of the service, we provide an associated report